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Kuromi's birthday gift for girls: 5 children, 8 four year olds, 10 girls, 9 kindergarten children, 7 elementary school students, creative toys

$23.14

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Shipping Policy


1. Shipping Methods

We offer a variety of shipping methods to meet your needs, ensuring your orders reach you in a timely and secure manner.
Standard Shipping

  • Estimated Delivery Time: 10 - 20 business days
  • Service Description: This is our most cost - effective option, suitable for non - urgent orders. Your package will be transported via international postal services. While it may take a bit longer, it provides reliable delivery at an affordable price.
Express Shipping

  • Estimated Delivery Time: 3 - 7 business days
  • Service Description: Ideal for urgent orders, express shipping utilizes major international courier services like DHL, FedEx, or UPS. This option offers faster transit times and enhanced tracking capabilities.

2. Shipping Fees

Our shipping fees are composed of two main parts: China Domestic Shipping Fees and International Shipping Fees.

2.1 China Domestic Shipping Fees

China domestic shipping fees cover the transportation of your order from our warehouse within China to the international shipping hub. These fees are included in the total shipping cost shown at checkout and are calculated based on the weight and dimensions of your order. In most cases, we absorb these domestic shipping fees, and you will not be charged an additional amount specifically for domestic transit within China. However, for extremely large or heavy orders, a small domestic shipping surcharge may apply, which will be clearly indicated during the checkout process.

2.2 International Shipping Fees

International shipping fees are determined by multiple factors, including the destination country, the weight and dimensions of your order, and the chosen shipping method. You can view the exact international shipping cost for your order at the checkout page before finalizing your purchase.
For orders exceeding a certain value (specific amount will be stated on the website), we offer Free Standard International Shipping as our way of saying thank you for your support. Please note that the free shipping offer only applies to the international shipping portion and does not cover any potential customs, duties, or taxes.

3. Order Processing

All orders are processed within 1 - 3 business days after payment verification. Please note that weekends and public holidays are excluded from processing times. Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to track your package's progress.

4. Order Tracking


Each order comes with a unique tracking number. You can track your package by clicking on the tracking link provided in the shipping confirmation email or by logging into your account on our website and navigating to the “Order History” section.
For standard shipping, tracking information may take 2 - 5 business days to become available after the order has been shipped. Express shipping typically provides more immediate and detailed tracking updates.

5. Customs, Duties, and Taxes


Please be aware that international shipments may be subject to customs duties, taxes, and other charges imposed by the destination country's customs authority. These fees are the responsibility of the recipient and are not included in our shipping fees or product prices.
We recommend checking with your local customs office for more information on potential charges before placing an order. Failure to pay these fees may result in delays or the return of your package.

6. Delays and Exceptions

While we strive to deliver your orders on time, unforeseen circumstances such as customs inspections, natural disasters, or transportation disruptions may cause delays. In the event of a significant delay, we will notify you via email and do our best to resolve the issue promptly.
If your package is lost or damaged during transit, please contact our customer service team within 7 business days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist you in resolving it, which may include providing a replacement or a refund.

7. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at support@calacash.com.
By placing an order with us, you agree to the terms and conditions of this shipping policy. We reserve the right to update this policy at any time. Any changes will be posted on our website, and your continued use of our services after the update indicates your acceptance of the revised policy.

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Thanksgiving Halloween International Children's Day Children's Day Spring Festival Birthday General Children's Day Christmas New Year's Day Mid-Autumn Festival

Practical gifts, other gifts, DIY gifts, creative gifts

children

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Gift box

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